How to surrender icici pru life policy online

Partial Withdrawal: Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest ICICI Prudential Life Insurance branch, along with the following documents:

Original policy documents
Copy of CI or YPD submitted for the withdrawal request (carry original documents for verification in the branch)
Canceled cheque of the insured's name
In case the canceled cheque does not have a pre-printed name and account number or a new account is mentioned on the cheque, then passbook copy/bank statement having the pre-printed name and the account number is required
ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
Pay-out form
Latest contact details
NRE bank statement reflecting any premiums paid from the NRE account

The following options can be used to connect with IndiaFirst Life Insurance:

Call: 1860 266 7766 (in India) / +91 22 6193 0777 (outside India)

To ensure that you are receiving emails from ICICI Prudential Life Insurance you will have to whitelist lifeline@iciciprulife.com or eliteservice@iciciprulife.com by adding them to your address book.

Email IDs : grouplife@iciciprulife.com (for group customers) / lifeline@iciciprulife.com (for existing customers)

In case you wish to register your new email ID in the company's records; you may SMS "EREG " to 56767.

Registered Office:
ICICI PruLife Towers,
1089 Appasaheb Marathe Marg,
Prabhadevi,
Mumbai 400025.